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cpanel – Zeusandhera Knowledgebase

cpanel

Adding libsodium to PHP 7.2 and 7.3 on a cPanel server

  2019-10-22
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If you are on a server with WHM/cPanel, you may notice that they don't include sodium in the list of available PHP modules for PHP 7.2 and 7.3, then this [...]

Let’s Encrypt, TLS-SNI-01, and cPanel

  2019-01-18
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Received a message from Let's Encrypt about the TLS-SNI-01 validation method expiring: "Hello,**Action is required to prevent your Let's Encrypt [...]

Kernel does not support the prevention of symlink ownership attacks.

  2018-12-12
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This is how the warning looks in WHM. In an update to WHM's Security advisor in version 76, it started checking the kernel version for symlink attacks, [...]

Domain abc.com has an outgoing mail suspension. Message discarded.

  2018-05-25
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2018-05-25 18:55:46.797 [9730] 1fMBwM-0002Rr-MX ** test@gmail.com F=<cpaneluser@host.abc.com> R=enforce_mail_permissions: Domain abc.com has an outgoing [...]

memcached: error while loading shared libraries: libevent-1.4.so.2

  2018-01-12
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[root@host ~]# service memcached restart Stopping memcached: [FAILED] Starting memcached: memcached: error while loading shared libraries: libevent-1.4.so.2: [...]

cPanel – File Manager not showing files, only “Fetching directory contents…”

  2017-03-31
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I ran into an issue with cPanel in WHM 62 using the Paper Lantern theme, the "File Manager" option in cpanel would load, but it wouldn't show any files, only [...]

cPanel – Missing FTP Accounts

  2017-03-31
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I ran into an issue with Cpanel in WHM 62 using the Paper Lantern theme, the "FTP Accounts" option in cpanel would load, but it wouldn't show any of the [...]

(XID xxxxxx) Database Error: There is no such grant defined for user “mysql_user” on host “host.name.com”

  2017-01-24
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Trying to give a user permissions for a database within cpanel and getting the error: (XID xxxxxx) Database Error: There is no such grant defined for user [...]

There was a problem adding the user: (XID xxxxxx) Database Error: Can’t find any matching row in the user table

  2016-11-23
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Trying to add a user to a database within cpanel but getting errors: There was a problem adding the user: (XID xxxxxx) Database Error: Can't find any [...]

cPanel SSL Installation Error

  2016-09-15
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When trying to install an SSL through cPanel itself, if you get the error: This feature is not available to your account. There are multiple reasons that [...]