cPanel – Missing FTP Accounts

I ran into an issue with Cpanel in WHM 62 using the Paper Lantern theme, the “FTP Accounts” option in cpanel would load, but it wouldn’t show any of the accounts there.

The cpanel error log (/usr/local/cpanel/logs/error_log) showed all sorts of errors relating to paper_lantern. like:

deprecated [cpanel] cptext() in Template Toolkit is deprecated as of 11.46 (its eventual removal is being tracked via PBI 27397). Use locale.maketext() instead. at /usr/local/cpanel/Cpanel/Template/Plugin/ line 232.
Cpanel::Template::Plugin::BaseDefault::cptext(“Login”) called at /usr/local/cpanel/base/frontend/paper_lantern/ftp/ line 256

This cpanel form article shows how to reinstall it:

Here are the commands I ran through ssh:

cd /usr/local/cpanel/base/frontend
mv paper_lantern paper_lantern.bak
/usr/local/cpanel/scripts/upcp –force

That ran for a while and then the FTP accounts worked properly!

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